I recently asked for some consideration for one day credit for car rental when we ended up having two funerals and a ER visit and my request was dismissed. Just couldn't get things in order to get back in time and wasn't a priority in trying to keep track of things. Also would not even consider a discount available even though it was after the fact. I had them available but ignored this request for adjustment as well.
Amazing service in the middle of long business trip.. Melissa was great personally made sure we were taken of
I made a reservation through Hertz online. The Hertz website told me that the Dickinson Airport rental car kiosk would be open from 8:00pm-10:00pm. When I arrived at the Dickinson Airport, the doors were locked, absolutely no one in sight inside the terminal, the airport was shut down. There were no weather issues on Saturday, May 13th, 2017. I made my reservation on the same day of my schedule pick up. Hertz put my family into a real bind and have yet to return my calls and emails. The manger of the Dickinson Hertz should change their hours to match flight times. There is no way to know this by making a reservation online. Hertz should be ashamed of the way they do business. This is act of laziness and being irresponsibility. Hertz of Dickinson, ND is unprofessional and unethical in the treatment of their customers.
Hertz is a US Car Rental based in Dickinson, North Dakota. Hertz is located at 11120 42nd St SW, Dickinson, ND 58601, USA.
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