Was suppose to get my mattress yesterday and the damn delivery driver was too lazy to carry it up to my apartment door, so he left a note on the door saying "too heavy to carry upstairs". Excuse me, but last time I checked, it is the delivery drivers JOB to deliver packages to people's doors. You signed up to deliver and lift heavy packages. So disappointed with this place...
UPS consistently has delayed packages. I have received more than 50 packages from UPS within the last 6 months, over half of those deliveries were delayed. I NEVER have this problem with FedEx. If you want your packages on time I would definitely not use UPS. I have been very patient with UPS for a long time, but I have absolutely had enough. I can't believe they still have all the business that they do, because I know for a fact I'm not the only one to have this ongoing issue. Something goes wrong with nearly every package I receive.
Absolute garbage. We had a snow storm, delivery trucks were not out and about. Understandable. I called to have my packages held, which online the tracking said they were being held where i asked them to be. Went to pick them up and they weren't there. Though the tracking said they were. They told me to wait a day. Next day comes, I drive to the store and they are closed. I call customer service again to find out that one of my packages went from the destination location to another town 100miles away. While my other package sat on hold, ready for pickup, at the destination location i asked them to hold it at.... Which they were closed. And customer service had told me on the phone that they should have been open. What kind of operation is this. The packages were in town, and they weren't delivering. I got that, totally fine. Why i said i'd pick them up. All they had to do was find the packages and set them aside, i'd take care of the rest. Terrible, TERRIBLE service. This is a load of crap.
Its s 50/50 chance they will actually deliver to my apartment. Usually I will track the package online and see "non secure location" And have to pick up myself...that is if they haven't sent package back already!
Lost my packages!!!! Says delivered, but never got anything. Watched him drive by our apartment building, but never come to it. Took packages to the houses by the apartments.It is after 8pm, and I still have not got any of my 4 items from different stores. This is just unacceptable!!!!
Ups Customer Center is a US Point Of Interest based in Dickinson, North Dakota. Ups Customer Center is located at 58 State Ave, Dickinson, ND 58601, USA.
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